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Online Class – Instructions and Support

  1. Confirm you have the following for class:
    • Class textbook or reference materials
    • Class data files (when applicable)
    • The software or applications used in class
    • Internet connection (hard-wired internet highly recommended)
    • Dual monitors (encouraged, but not required)
    • Headset (encouraged, but not required)
  2. At least 30 minutes before class, click your Online Class URL link
    • This is provided in your class registration confirmation or reminder email.
    • It is also available in your account on the Digital Workshop Center website under My Account>My Classes.
  3. Then, you’ll be prompted to download Zoom.
  4. Click on the downloaded file to install and run Zoom.
  5. If you see the note, “Please wait for the host to start this meeting“,  you have launched before the instructor has started the class.
  6. Once the instructor starts the meeting, the Zoom window will appear to “Choose ONE of the audio conference options.”
    • *First* Click Test speaker and microphone before doing anything else
    • Then, click Join with Computer Audio to use your computer’s audio & microphone
    • Or, to use your phone instead, select the Phone Call tab and call the phone number provided
  7. As a Participant, you will be able to:
    • View the instructor’s screen
    • Hear audio from the instructor and other students (if applicable)
      • *You may be muted* unless you request a dialog via Chat message
      • The instructor can unmute your mic otherwise
    • Chat with the instructor & class
      • Click Chat in the bottom menu bar to open your chat window
    • Share files through Chat
      • From within the Chat Window click the More drop-down menu and select “Share file in meeting”
    • Communicate to the instructor
      • Click Participants, in the bottom menu bar to pull up the participation options
      •  You can raise a hand, say yes or no, go slower or faster, etc
  8.  *For Audio Issues*
    • If you’re having trouble hearing or being heard, select Audio Settings from the drop-down next to the microphone icon in the bottom left corner.
      • From here, you’ll be able to adjust or test your speaker and your microphone.
    • If your Computer microphone isn’t working, select Switch to Phone Call from that same drop-down menu next to the microphone icon and call the phone number provided.

Questions? Contact us at or (970) 980-8091