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Digital Workshop Center

Online Class Instructions

How to access your online DWC class

  1. Confirm you have the following for class:
    • Class textbook or reference materials
    • Class data files (when applicable)
    • The software or applications used in class
    • Internet connection (hard-wired internet highly recommended)
    • Dual monitors (encouraged, but not required)
    • Headset (encouraged, but not required)
  2. At least 30 minutes before class, click the Zoom link next to “Join Session”
    • This is provided in your class registration confirmation or reminder email.
    • It is also available in your account on the Digital Workshop Center website under My Account>My Classes.
  3. Then, you’ll be prompted to download Zoom.
  4. Click on the downloaded file to install and run Zoom.
  5. If you see the note, “Please wait for the host to start this meeting“,  you have launched before the instructor has started the class.
  6. Once the instructor starts the meeting, the Zoom window will appear to “Choose ONE of the audio conference options.”
    • *First* Click Test speaker and microphone before doing anything else
    • Then, click Join with Computer Audio to use your computer’s audio & microphone
    • Or, to use your phone instead, select the Phone Call tab and call the phone number provided
  7. As a Participant, you will be able to:
    • View the instructor’s screen
    • Hear audio from the instructor and other students (if applicable)
      • *You may be muted* unless you request a dialog via Chat message
      • The instructor can unmute your mic otherwise
    • Chat with the instructor & class
      • Click Chat in the bottom menu bar to open your chat window
    • Share files through Chat
      • From within the Chat Window click the More drop-down menu and select “Share file in meeting”
    • Communicate to the instructor
      • Click Participants, in the bottom menu bar to pull up the participation options
      •  You can raise a hand, say yes or no, go slower or faster, etc
  8.  *For Audio Issues*
    • If you’re having trouble hearing or being heard, select Audio Settings from the drop-down next to the microphone icon in the bottom left corner.
      • From here, you’ll be able to adjust or test your speaker and your microphone.
    • If your Computer microphone isn’t working, select Switch to Phone Call from that same drop-down menu next to the microphone icon and call the phone number provided.

Questions? Contact us at info@digitalworkshopcenter.com or (970) 980-8091

 

Student FAQs

What should I expect as a new student?

In order to help you learn new job skills, we have designed our programs to be unique, engaging, and hands-on style of training.

Programs at DWC are offered in a short-course, accelerated format, with flexible scheduling options available. As a prospective or new student at DWC, we have prepared a welcome guide for you to help answer commonly asked questions.

Download the Welcome Guide here

The topics covered in this guide include:

  • Expectations for style of training
  • Scheduling
  • Payment

We want to see you flourish both in the classroom and beyond. If you need help at any time getting started, please contact our administrative offices or speak to a student advisor. We will be happy to assist you and look forward to seeing you in class soon!

Download the Welcome Guide here

How do I create a student account?

  1. Go to www.digitalworkshopcenter.com
  2. In the top right corner of the screen click, My Account.
    Login 1
  3. Select, Create account.
    Create an Account
  4. Fill out the form. Select, Create account.

 

How do I sign into my student account?

  1. Go to www.digitalworkshopcenter.com
  2. In the top right corner of the screen click, My Account.
    Login 1
  3. If you already have created an account enter in your email and password. Select, Log in.

    Login 2

How do I register for classes?

  1. Go to www.digitalworkshopcenter.com.
  2. Find the class you would like to register by using the Classes menu or Certificate Program menu, or by searching in the search bar. 
    Search for classes

    Search for classes by certificate program

  3. Once you find the class schedule that you want to sign up for select, Register. 
    Register for a class step 1
  4. Login in or create an account if you haven’t already (see instructions above to create an account).
    Registration 1
  5. Fill out the form with your details.
    Registration 2
  6. You can add more classes or proceed to check out.
    Registration 3
  7. Enter your billing information.
    Registration 4
  8. Review the terms and conditions and select the checkbox accepting. Then select, Review & confirm.

    Registration 5

  9. If you would like to review, select View my order.
    Registration 7

How do I register multiple students at the same time?

  1. Go to www.digitalworkshopcenter.com
  2. Find the class you would like to register by using the Classes menu or Certificate Program menu, or by searching in the search bar. 
  3. Once you find the class schedule that you want to sign up for select, Register. 
  4. Login in or create an account if you haven’t already (see instructions above to create an account).
  5. Fill out the form with your details.
  6. Select, Add Another Attendee.
    Add another attendee
  7. Once you are done adding additional people select, Proceed to checkout.
  8. Enter your billing information.
  9. Review the terms and conditions and select the checkbox accepting. Then select, Review & confirm.
  10. If you would like to review, select View my order.

How do I find my classes?

  1. Click My Account in the upper right corner of the screen. 
    Login 1
  2. Click My Classes on the menu on the left side of the screen. 
    Class Information
  3. To view more details about your class select, More info . 

How do I prepare for my online class?

Click here for online class participant instructions to help you get ready for your online class.

How do I find my online class zoom link?

Your class zoom link is located in your class instructions email and on your student account. View online class participant instructions and support for more information on getting ready for your online class.

  1. Open the class instructions email. See the highlighted line to see where the link is located.
    Class URL in email
  2. OR Sign into your student account and select My Classes from the left-side menu.
  3. Click More info.
  4. Then select the blue box of the date and time of the class session. See the highlighted line to see where the zoom link is located.

How do I download class materials?

  1. In your Class Instructions email, there will be a link to the class materials folder on a shared google drive.
    Class Materials link in email
  2. Click the link. Download the class material files prior to your class start date. If you need help to unzip (or extract) the files in a zipped folder, reference the document How to unzip a file for instructions.
    Class Projects Folder
  3. In every class folder, there will be two sub folders with the main class materials folder. 
    • Class Projects - you can upload class assignments/ homework here.
    • Student FAQs - here you will find this document and other useful resources.

How do I unzip a file?

View our tutorial on how to unzip a file for Mac or PC

Where do I send my homework/ class assignments?

  1. In your Class Instructions email, click the link to the class materials folder.
  2. Then, click on the subfolder Class Projects. 
    Student Class Materials Folders
  3. Upload class assignments and homework for your instructor to review.
    Uploading assignments to class projects folder

How do I get a recording of my class session?

As a registered student at DWC, you are able to watch recorded sessions by submitting a request form here.  If you need additional help, contact our administrative offices. Please allow 1-2 business days for the recording link to be emailed to you.

Class recordings will be available by request for 3-4 weeks after the session has ended.

​

How do I download a class certificate?

  1. Go to www.digitalworkshopcenter.com
  2. In the top right corner of the screen click, My Account and login.
    Login 1
  3. From the left hand menu, select My Classes. 
    Class Information
  4. Select the Completed tab.
    Select Completed Classes
  5. Find the class you would like to get your certificate for and select More Info.
    Event -Certificates
  6. Press Get Certificate to download. 

 

How do I register for my free class retake?

A re-take is provided for specific public courses as a way for students to refresh the skills they learned in class. A re-take is non-transferable and no textbook is provided (students need to bring their original textbook). If a student does not attend the originally scheduled class, they are not eligible for a re-take.

Students are welcome to register for their free class retake within 1 year of their original class date using discount code RETAKE100 at checkout.  Re-take eligibility expires one(1) year after the start date of the initial class.

Still need help?

If you have any questions, please contact us at (970)980-8091 or info@digitalworkshopcenter.com

View other common FAQs here. 

Request a class recording here.

View terms and conditions here.

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