Digital Workshop Center Terms & Conditions
WHAT TO EXPECT
Live In-Person Classes
You do not need to bring anything to the class as computers and textbooks are provided, but we do highly encourage you to bring a flash drive in order to save your classwork for future reference. For photography classes, please click here for details.
Most classrooms offer complimentary coffee, tea and water and additional beverages and snacks for purchase.
Live Online Classes
Online students should expect a combination of lecture-style and hands-on training exercises.
Class e-books and/or digital files will be emailed to the email address on your student account. A second monitor on which to view digital class materials is highly recommended. If a printed textbook is preferred, they are available for purchase via third-party vendors.
For directions on how to attend your online class, you can visit our Online Class – Instructions and Support page. This includes instructions on testing your audio and answers to other commonly asked questions.
Contact us before the first day of class with any questions about the online training format or requirements.
The following information pertains to policies and procedures of the Digital Workshop Center (DWC) and is approved and regulated by the Colorado Department of Higher Education, Private Occupational School Board. DWC requests that every student read and abide by the following terms and conditions.
For residents of Utah, view additional disclaimer information here.
DWC main administrative offices are located at 324 Remington Street, Suite 110, Fort Collins, CO 80524. Other satellite locations are used periodically. All of our classrooms are furnished with student desktop and/or laptop computers with all applicable software, multimedia and audiovisual equipment, whiteboard, pens, highlighters, post-it notes, professional textbook or reference packet, and other support materials.
We strive to ensure that every student receives the training they need to be successful in our classroom and beyond. It is the responsibility of each student to read the description of your registered class, verify prerequisite class requirements, and ensure that the class is appropriate for your skill level and training needs.
Students are expected to attend each scheduled class session. 70% comprehension is required to complete and receive a passing grade for each class. Daily attendance and comprehension grades are reported by the instructor at the completion of each class. Students may request and review class recordings if available but must attend at least 50% of the class live, as scheduled, to be eligible for a passing grade. Tardiness, failure to attend, and/or lack of participation are each accounted for when deeming a passing grade. Failure to complete/pass class may result in a suspension from enrollment in future DWC classes or programs.
For each class, comprehension assignment(s), project(s), or lab(s) will be administered by the instructor. Assignments, projects, and labs are subject to pass or fail as determined by the instructor. Demonstrating at least 70% comprehension is deemed a passing grade. Students may request and review class recordings if available but must attend at least 50% of the class live, as scheduled, to be eligible for a passing grade. Upon completion of each class and/or certificate program, students will receive a certificate of completion.
Digital Workshop Center has created a Conduct Policy to support a productive and stimulating learning environment in all classes. The code is designed to help ensure a positive atmosphere for the vast majority of students who currently exhibit the professional standards detailed below.
All students are expected to act maturely and are required to respect other students and instructors. Possession of weapons, illegal drugs, and alcohol of any kind are not allowed at any time on the DWC property. Any violation of DWC policies may result in permanent dismissal from the DWC.
Students should exhibit professional classroom values and behavior by:
- Engaging in appropriate communication and interaction.
- Demonstrating trust, respect, and civilities at all times
- Approaching course content as important and necessary for success
- Turning off cell phones
- Not using electronic devices to send or receive messages during class
- Avoiding unnecessary talking
- Not reading outside material or doing other work during class
Students should contribute to a positive learning environment by:
- Arriving, attending, and departing class in a professional manner.
- Taking responsibility for team and individual assignments.
- Developing cooperative relationships with other students and faculty.
- Avoiding inappropriate language in and near classrooms and offices.
- Refraining from unrealistic expectations in dealing with administration, faculty, and staff.
During online classes at Digital Workshop Center, students are prohibited from displaying any offensive, racist, or hateful imagery within the view of our students or instructors including on student webcams. At the discretion of our instructors or administrative staff, Digital Workshop Center will ask our students to remove anything deemed in this category or the student shall be withdrawn from class by administrative staff automatically. Digital Workshop Center retains the right to review any report of offensive material and remove students from class at their sole discretion. Removal from class will automatically eliminate any possibility of refund of any student tuition fees. All students are expected to create an inclusive and wholly respectful environment for other classmates and instructors at all times.
Student Cancellation/Reschedule – Public Classes
Once a student registers for a class, they have 3 business days to cancel or reschedule that class without incurring a cancellation fee (see the full policy here for full details).
We understand that emergencies happen, but unexcused class/session absences are subject to this policy and fee application. Any violation of DWC policies may result in permanent dismissal from DWC.
Student Cancellation/Reschedule – Private Classes
Once a student registers for a class, they have 3 business days to cancel or reschedule that class without incurring a cancellation fee (see the full policy here for full details). Should a student not be in attendance 15 minutes or more beyond the scheduled session time, this is considered equivalent to no-show/cancellation.
We understand that emergencies happen, but unexcused class/session absences are subject to this policy and fee application. Three (3) unexcused class/session absences will result in dismissal from DWC.
If class enrollment at the DWC does not meet our minimum requirement of students, the class may be cancelled or rescheduled. Participants will be notified prior to the start of scheduled class, typically with at least 2 days (48 hours) of advance notice.
Following our goals of limiting the number of cancellations and/or re-schedules, students may be notified as late as the day before a scheduled class. In the event of a DWC cancellation, a full refund will be available, or the paid balance may be applied toward another upcoming class at the DWC. We never want to cancel a class, but, unfortunately, it does happen.
All applicable refunds will be made within 30 days from the date of cancellation. The effective cancellation date is the day the DWC receives your request.
Students have the option for one (1) free “retake” of the same class taken at the DWC (public group classes only) within 1 year. This retake registration is non-transferable, and no textbooks are provided (students are asked to bring their original textbooks with them to the retake class).
A retake is only available for students who attended the originally scheduled class. If the student does not attend the scheduled class, they are not eligible for a retake.
A retake class has no redeemable value and is not eligible for a refund of any kind.
If a student is registered for a class as a retake student and the class is canceled for any reason, DWC will allow the student to register as a retake for a different class until the retake bonus has been satisfied. Classes must meet minimum enrollment numbers of registered students in order to run.
In the event that a class is filled with registered students, a retake student may be placed on a wait list and will be notified of their class status immediately.
Why can’t I use my retake if I missed the class?
The retake benefit of the DWC classes is intended for people to brush up on their skills after they learn the material in class. It is not to be used as a fallback in the case of a schedule conflict. As mentioned above, in order to provide the best classroom experience, we do not want registered students to skip the class. Emergency exceptions will be made by a DWC administrator on a case-by-case basis only.
The Digital Workshop Center, LLC does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you’ve requested when we have your permission. We have physical, electronic, and procedural safeguards that protect personal information about you that may be stored in our records.
Postponement of a starting date, whether at the request of the school or the student, requires a written agreement signed by the student and the school. The agreement must set forth:
- Whether the postponement is for the convenience of the school or the student, and;
- A deadline for the new start date, beyond which the start date will not be postponed.
If the course is not commenced, or the student fails to attend by the new start date set forth in the agreement, the student will be entitled to an appropriate refund of prepaid tuition and fees within 30 days of the deadline of the new start date set forth in the agreement, determined in accordance with the school’s refund policy and all applicable laws and rules concerning the Private Occupational Education Act of 1981.
Student Grievance Procedure
Should a student have a grievance/complaint, please submit the issue via email to email@example.com. Attempting to resolve a grievance with the DWC first is strongly encouraged. Student complaints may be brought to the attention of the Division of Private Occupational Schools online at http://highered.colorado.gov/dpos, (303)862-3001. There is a two-year statute of limitations for the Division to take action on a student complaint (from student’s last day of attendance).
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Please remember that 100% of payment needs to be received at least seven (7) business days before the start of your class to guarantee your seat.
If you have pre-paid, paid your balance due as part of a certification program, or handled payment off-line (invoice or check), you do not need to take any additional steps at this time. For payment plan information, contact our administrative office.
Questions? Please contact the DWC administrative office:
COMMUNITY MEMBERSHIP AGREEMENT
For Digital Workshop Center Coworking Community Members Only