Live workshopMicrosoft Office training for teams
Microsoft Outlook Advanced (Level 2)
- Built around your actual work
- Live online, or on-site by request
- Training careers nationwide since 2006
Workshop brief
Microsoft Outlook Advanced (Level 2)
- Duration
- 7 hrs (2 sessions)
- Tuition
- $359.00per participant; team and private pricing by quote
- Delivery
- Live onlineOn-site, in person, by request
- Included
- Certificate of completionFor every participant
You handle the same email forty times a week.
Most people who are good at Outlook are still doing the same handful of actions dozens of times a week by hand. The message that always gets forwarded to the same person. The mail that always gets filed to the same place with the same reply. Each takes fifteen seconds and none of them should take any.
This class is that leverage. Quick Steps collapse a sequence into one click. Rules handle the mail before it arrives. Search folders show a view of everything matching a condition without moving anything. Together they remove a meaningful chunk of a week.
Operations and administrative leaders use this where a team handles high mail volume. Executive assistants and anyone managing another person's calendar take it for the delegation work, which is the part that is genuinely hard to work out alone. It follows on from Microsoft Outlook Beginners (Level 1).
Content, examples, and exercises are built around your own files and workflows before delivery. Most groups train live online, and on-site in-person delivery is available by request. This class is available by request only, with a three participant minimum, and sits alongside our other Microsoft Office training.
Why teams book DWC
- Content, datasets, and examples built around your work before delivery
- Live online with a real instructor, or on-site at your location
- Invoicing and purchase order documentation for your organization
What your team gets
This course includes
- Live, instructor led class delivered across two sessions
- An audit of your own recurring email actions, then automating them in class
- Quick Steps and rules built for the sequences you actually repeat
- Delegation and shared mailbox work, done right rather than by trial and error
- Digital learning materials and take home reference guides
- Certificate of completion for every participant
Course outline
How the workshop runs
Every session is live with a real instructor, and the exercises are built around your team's work.
The first session is automation. Participants audit their own recurring email actions, then build Quick Steps and rules to handle them. Most identify half a dozen sequences they repeat daily and automate them during the session. They learn where rules break down and how to build ones that will not fire on the wrong thing.
The middle is shared work: delegate access, shared mailboxes, shared calendars, and managing someone else's schedule without stepping on it. This is the material people most often get wrong by trial and error, because the failure mode is embarrassing and happens in front of someone senior.
The final session is a setup built around the work. Categories and search folders that surface what matters, custom views, conditional formatting so important mail looks different, out of office and coverage handled properly, and the archiving and mailbox management that stops the whole thing grinding to a halt.
Outcomes
What You'll Learn at a Glance
- Find the email sequences you repeat and collapse them into one click
- Build rules that fire on the right thing and not the wrong one
- Manage delegate access and shared mailboxes without chaos
- Manage another person's calendar without stepping on it
- Use categories, search folders, and custom views to surface what matters
- Apply conditional formatting so important mail looks different
- Archive and manage a mailbox so it stays fast
Duration
Prerequisites
Participants should be comfortable with everyday Outlook use including folders, basic search, and calendar scheduling. Those without that foundation should start with Microsoft Outlook Beginners (Level 1).
Format
Online for most groups; on-site delivery by request.
Dates and options
Join a public session or book your teamBook this workshop for your team
Public sessions
Train your team privately
Schedule this workshop for your team, live online or on-site, with content built around your work. Tell us your group size, goals, and target dates.
How team training works
From first call to trained team
- 20,000+Participants trained
- 90%Completion rate
- 1,500+Organizations served
Scope it
A short call about your team, your tools, and what needs to change after the session.
Customize it
Your instructor builds examples, exercises, and datasets around your actual work before delivery.
Deliver it live
Live online for most groups, or on-site at your location, scheduled around your team.
Make it stick
Every participant leaves with reference materials and a certificate of completion.
Pricing
Tuition and ways to buy
$359.00 per participant
Microsoft Outlook Advanced (Level 2) is available by request only, scheduled around your team.
- $359 per participant, with a three participant minimum
- Private training: request a custom quote. One on one sessions and teams below the three participant minimum are priced case by case
- Larger groups: request a custom quote. We price larger cohorts case by case based on group size, schedule, and delivery format
Request a quote and we will build pricing around your team.
- Per participant
Enroll a few employees at the per-participant rate.
- Private team session
Your group only, built around your data, tools, and schedule.
- Invoice your organization
DWC invoices your company directly and provides purchase order documentation.
- Multi-workshop programs
Combine workshops into a series for a department or a cohort of new managers.
Microsoft Office training
Microsoft Office training for employees
Excel is the tool most teams use every day and the one fewest people were ever taught. DWC builds Microsoft Office training for employees in levels, from beginner foundations through advanced Excel, Word, Outlook, PowerPoint, SharePoint, and Power BI, so each person starts where they are and every session uses your own files.
Combine workshops into a Microsoft Office skills program for new hires, a single department, or a whole team moving work into Microsoft 365.
Can you customize this workshop for our team?
Yes. Content, datasets, and examples are built around your actual work before delivery, so participants practice on the files, tools, and situations they deal with every day.
Is the training online or on-site?
Most groups train live online with a real instructor. On-site, in-person delivery is available by request.
Is there a minimum group size?
Most workshops booked for a team have a three participant minimum, and the Tuition section on each workshop page lists its exact terms. One-on-one sessions and smaller groups are priced case by case, and larger groups are quoted based on group size, schedule, and delivery format.
Can employees at different skill levels attend?
Most Microsoft Office workshops come in levels, from beginner through advanced, so you can place each employee in the right session. We can help you sort your team by level before you book.
Can you train our team on Excel, Word, and Outlook together?
Yes. Workshops can be combined into a multi-workshop program for a department or a new hire group, scheduled around your team and built around the files you use.
Do participants receive a certificate?
Yes. Every participant receives a certificate of completion, along with digital learning materials and take-home reference guides.
Can we pay by invoice or purchase order?
Yes. DWC invoices your organization directly and provides purchase order documentation.
Can individual employees join a public session?
When a workshop has public dates, they appear in the Dates section of this page with a registration button. If none are listed, request a quote and we will share your options.
Bring this workshop to your team
Tell us about your group and your goals. A training advisor follows up within one business day with options and pricing.