Live workshopWorkforce Development training for teams
Psychological Safety & Trust in the Workplace
- Built around your actual work
- Live online, or on-site by request
- Training careers nationwide since 2006
Workshop brief
Psychological Safety & Trust in the Workplace
- Duration
- Half Day (4 hrs)
- Tuition
- $395.00per participant; team and private pricing by quote
- Delivery
- Live onlineOn-site, in person, by request
- Included
- Certificate of completionFor every participant
The problem was known for weeks. Nobody said it out loud.
Psychological safety is widely misunderstood as comfort or agreement. It is neither. It is the shared belief that raising a problem, admitting an error, or disagreeing will not be held against you. Teams with it argue more, not less, and catch failures earlier.
The cost of not having it is invisible until it isn't. The defect somebody noticed in April and mentioned in July. The project everyone privately knew was failing while the status stayed green. The resignation that surprised a manager who had never been told anything difficult. Silence is not the absence of a problem, it is the absence of a signal.
HR leaders use this where engagement data shows people do not feel able to speak up, or after an incident that several people saw coming. Operations managers use it on teams where bad news arrives late. This is grounded in the research rather than framed as a wellbeing exercise, and it is built for teams rather than individuals: the effect comes from a group changing together.
Content, scenarios, and examples are built around your actual work before delivery. Most groups train live online, and on-site in-person delivery is available by request. This workshop is available by request only, with a three participant minimum, and sits alongside our other workforce development workshops for teams.
Why teams book DWC
- Content, datasets, and examples built around your work before delivery
- Live online with a real instructor, or on-site at your location
- Invoicing and purchase order documentation for your organization
What your team gets
This course includes
- Live, instructor led half-day workshop
- A grounding in what the research does and does not say
- Practice raising concerns, delivering bad news, and admitting mistakes
- Work on the receiving side, which is where safety is won or lost
- Digital learning materials and take home reference guides
- Certificate of completion for every participant
Course outline
How the workshop runs
Every session is live with a real instructor, and the exercises are built around your team's work.
The session opens by clearing out what psychological safety is not. It is not niceness, not consensus, and not lowered standards. Participants look at what the research actually shows, including that the highest-performing teams report more errors rather than fewer, because they report them at all. That reframe does most of the work.
The middle is the mechanics of speaking up. Participants practice raising a concern to someone more senior in a way that gets heard, delivering unwelcome news without softening it into uselessness, and admitting a mistake early. They also work on the receiving side, which matters more: how a leader or colleague responds to bad news the first time determines whether there is a second time.
The last stretch is what a team can actually change. Participants identify the specific moments in their own work where silence currently wins, and commit to concrete practices rather than a values statement. Every scenario is drawn from real situations, and the outcome is behavior the team can hold itself to.
Outcomes
What You'll Learn at a Glance
- Distinguish psychological safety from comfort, niceness, and consensus
- Raise a concern to a senior colleague in a way that gets heard
- Deliver unwelcome news without softening it into uselessness
- Admit a mistake early enough that it stays cheap
- Respond to bad news so that more of it arrives next time
- Identify where silence currently wins in your own team
- Commit to specific practices rather than a values statement
Duration
Prerequisites
There are no prerequisites for this workshop. It is most effective when a whole team attends together rather than individuals in isolation, since the conditions it builds are shared rather than personal. Teams that also need conflict skills can pair it with Managing Conflict Resolution.
Format
Online for most groups; on-site delivery by request.
Dates and options
Join a public session or book your teamBook this workshop for your team
Public sessions
Train your team privately
Schedule this workshop for your team, live online or on-site, with content built around your work. Tell us your group size, goals, and target dates.
How team training works
From first call to trained team
- 20,000+Participants trained
- 90%Completion rate
- 1,500+Organizations served
Scope it
A short call about your team, your tools, and what needs to change after the session.
Customize it
Your instructor builds examples, exercises, and datasets around your actual work before delivery.
Deliver it live
Live online for most groups, or on-site at your location, scheduled around your team.
Make it stick
Every participant leaves with reference materials and a certificate of completion.
Pricing
Tuition and ways to buy
$395.00 per participant
Psychological Safety & Trust in the Workplace is available by request only, scheduled around your team.
- $395 per participant, with a three participant minimum
- Private training: request a custom quote. One on one sessions and teams below the three participant minimum are priced case by case
- Larger groups: request a custom quote. We price larger cohorts case by case based on group size, schedule, and delivery format
Colorado state agencies, higher education institutions, cities, counties, school districts, and certified nonprofits may purchase this course directly through our State of Colorado Price Agreement. Request a quote and we will build pricing around your team.
- Per participant
Enroll a few employees at the per-participant rate.
- Private team session
Your group only, built around your data, tools, and schedule.
- Invoice your organization
DWC invoices your company directly and provides purchase order documentation.
- Multi-workshop programs
Combine workshops into a series for a department or a cohort of new managers.
Workforce Development training
Workforce development training for employees
The skills that make teams work are rarely taught: clear writing, communication, time management, prioritization, customer service, handling conflict, and presenting with confidence. DWC workforce development workshops teach them live, with practice built from your workplace.
Use them as an onboarding series for new hires, a refresher for a team under pressure, or a development step for employees who are ready for more.
Can you customize this workshop for our team?
Yes. Content, datasets, and examples are built around your actual work before delivery, so participants practice on the files, tools, and situations they deal with every day.
Is the training online or on-site?
Most groups train live online with a real instructor. On-site, in-person delivery is available by request.
Is there a minimum group size?
Most workshops booked for a team have a three participant minimum, and the Tuition section on each workshop page lists its exact terms. One-on-one sessions and smaller groups are priced case by case, and larger groups are quoted based on group size, schedule, and delivery format.
Can these workshops support onboarding for new hires?
Yes. Communication, time management, customer service, and business writing workshops can be combined into an onboarding series for new employees.
Do you offer customer service training for employees?
Yes. Customer Service Excellence and Quality Assurance and Service Excellence are built for front-line and support teams, with scenarios drawn from your own customers.
Do participants receive a certificate?
Yes. Every participant receives a certificate of completion, along with digital learning materials and take-home reference guides.
Can we pay by invoice or purchase order?
Yes. DWC invoices your organization directly and provides purchase order documentation.
Can individual employees join a public session?
When a workshop has public dates, they appear in the Dates section of this page with a registration button. If none are listed, request a quote and we will share your options.
Bring this workshop to your team
Tell us about your group and your goals. A training advisor follows up within one business day with options and pricing.