Digital Literacy for the Workplace
Turn the tools your team already uses into a real, teachable skill set
This workshop is built for employers who need a consistent baseline of digital skill across an entire team, not just their most tech confident staff. HR and learning and development leaders use it to shorten onboarding. Operations and department managers use it to bring a group up to a common standard before rolling out a new process or system. It fits any organization whose people were never formally trained on the software they use all day.
The case for it is easy to make internally. Teams that share a baseline generate fewer repeated "how do I" questions, fewer errors in shared documents, and fewer avoidable help desk tickets. New hires reach productive work sooner. And you finally get full return on the Microsoft Office licenses already on your budget.
Content, tools, and examples are customized to your environment before delivery. Most groups train live online, and on-site in-person delivery is available by request. This workshop is available by request only, with a three participant minimum, and sits alongside our other workforce development workshops for teams.
This course includes
- Live, instructor led workshop delivered in two 4-hour sessions
- Hands on practice in Outlook, Excel, PowerPoint, Teams, and file management
- Real world workplace scenarios drawn from your industry and tools
- Practical guidance on secure, policy aware technology use
- Digital learning materials and take home reference guides
- Certificate of completion for every participant
Description
Most organizations assume employees already know how to use everyday workplace technology. In practice, a large share of staff are self taught, work around the gaps, and quietly lose hours to tasks no one ever showed them how to do. This workshop closes that gap.
The session is hands on from the first hour. Participants work in Microsoft Outlook, Excel, PowerPoint, Teams, and their own file storage, whether that is OneDrive, SharePoint, or a shared network drive. They practice the skills that drive daily output: organizing and finding files, managing an inbox that does not run their day, formatting a clean document, building a simple spreadsheet, sharing work without version confusion, and collaborating in Teams.
The second half builds the security aware habits that protect your organization. Participants learn to recognize phishing and suspicious links, handle sensitive information correctly, understand what should and should not be shared, and follow your data and access policies. They leave understanding not just how to complete a task, but why careful digital behavior matters to compliance, data protection, and organizational trust. Every exercise runs on a realistic workplace scenario, so participants apply what they learn the next day in their own roles.
What You'll Learn at a Glance
- Organize, name, find, and share files without version confusion or lost work
- Manage email and calendars in Outlook to stay responsive and organized
- Create clean, professional documents, spreadsheets, and slides
- Collaborate confidently in Microsoft Teams across meetings, chat, and shared files
- Recognize common security risks such as phishing and handle sensitive information responsibly
- Apply consistent, policy aware digital habits that support compliance and data protection
Details
Duration
Prerequisites
There are no prerequisites for this workshop. It is appropriate for professionals at all experience levels. Teams that need a longer, more foundational path can explore our digital literacy training or the Blueprint Basic Digital Literacy Certificate.
Your Digital Literacy Training Goals, Customized to You
DWC provides expert digital literacy training aligned to your organization’s needs, your funding requirements, and your participants’ skill levels. With customization at every level, from content to scheduling to delivery format, DWC builds digital literacy training programs that produce measurable outcomes.
20,000+ Participants Trained | 90% Completion Rate | 1,500+ Organizations Served
Tuition
Digital Literacy for the Workplace is available by request only, scheduled around your team.
- $495 per participant, with a three participant minimum
- Private training: request a custom quote. One on one sessions and teams below the three participant minimum are priced case by case
- Larger groups: request a custom quote. We price larger cohorts case by case based on group size, schedule, and delivery format
Colorado state agencies, higher education institutions, cities, counties, school districts, and certified nonprofits may purchase this course directly through our State of Colorado Price Agreement. Request a quote and we will build pricing around your team.