Managing Conflict Resolution
Develop practical conflict resolution skills that support respectful communication, collaboration, and trust at work.
Hands-On Training Taught by Experts
Live, Online, Instructor-Led
Skills you can use immediately
This course includes
- Live, instructor-led workshop (½ day / 4 hours)
- Interactive discussions and applied conflict-resolution exercises
- Real-world workplace scenarios applicable across industries
- Practical frameworks for managing conflict and difficult conversations
- Digital learning materials and take-home resources
Managing Conflict Resolution is a hands-on professional development workshop designed for government agencies and private sector organizations where collaboration and psychological safety are essential. This instructor-led training focuses on practical strategies for addressing conflict constructively, communicating respectfully, and maintaining productive working relationships in challenging situations.
Through interactive exercises and realistic workplace scenarios, participants learn how to recognize common sources of conflict, manage emotional responses, and engage in productive dialogue. The workshop emphasizes accountability, professionalism, and problem-solving behaviors that reduce tension and support effective teamwork. Participants leave with practical tools they can apply immediately to contribute to a positive, respectful, and productive work environment.
What You’ll Learn at a Glance
- Identify common sources of workplace conflict
- Communicate respectfully during challenging or emotionally charged situations
- Manage emotional responses to maintain professionalism
- Apply constructive problem-solving techniques to resolve disagreements
- Support psychological safety and collaboration within teams
Prerequisites
None. Appropriate for professionals at all experience levels.
Tuition
Price may vary based on group size.
$395/student
Group and organizational pricing options available
This course includes
- Live, instructor-led workshop (½ day / 4 hours)
- Interactive discussions and applied conflict-resolution exercises
- Real-world workplace scenarios applicable across industries
- Practical frameworks for managing conflict and difficult conversations
- Digital learning materials and take-home resources