Blueprint Basic Digital Literacy Certificate

Private, One-on-One Live Instruction in Foundational Computer Skills and Workplace Technology

DWC’s Blueprint Basic Digital Literacy Certificate is a private, one-on-one training program designed for adults who are building foundational computer skills for the first time, rebuilding skills after time away from the workforce, or working to overcome barriers to technology confidence that have kept them from pursuing employment or further training. Every session is a private meeting between you and your instructor. There is no group to keep pace with, no one watching over your shoulder, and no pressure to perform for anyone other than yourself.

The program covers 48 hours of live instruction across the essential technology skills that employers require for entry-level office and administrative roles: basic computer navigation and terminology, file and folder management, internet and email best practices, video conferencing tools, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, and an introduction to Google Workspace. Students complete a real-world administrative project and receive individualized career coaching, resume assistance, and job search support.

Graduates receive the DWC Blueprint Basic Digital Literacy Certificate, issued as a higher education professional certificate by the State of Colorado Division of Private Occupational Schools. The program is eligible for Division of Vocational Rehabilitation (DVR) funding and WIOA workforce funding. Many students complete the program at no out-of-pocket cost through DVR or workforce agency funding. Because this is private instruction, you work with the admissions team to choose a start date and schedule that fits your situation.

Length & Frequency

48 total class hours | 2 sessions per week

Delivery

Private one-on-one | 100% live online instruction

Tuition

$4,495

Training Style

One-on-One

How Enrollment Works

There is no cohort calendar. You start when you are ready.

Step 1: Contact Admissions

Request program information or attend a free info session. Discuss your goals, timeline, and funding options with an admissions advisor.

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Step 2: Choose Your Schedule

Work with your instructor to set your start date, session days, and session times. Evening and daytime options are available. Sessions meet twice per week at 3.5 hours each.

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Step 3: Begin Training

Start on the date you chose. Your instructor meets you where you are, and the curriculum moves at your pace from day one.

Why Private Instruction Changes Everything

Why private instruction changes everything for basic digital literacy certificate

Most digital literacy training is delivered in group workshops or computer labs where students sit in rows, follow along with a projected screen, and hope the instructor does not move to the next step before they have finished the current one. For someone who is already uncomfortable with technology, that format creates exactly the kind of pressure and confusion it is supposed to relieve.

This program does not work that way.

Every session is a private meeting between you and your instructor. If you need to spend fifteen minutes on how to create a folder because that is the foundation for everything else, your instructor stays with you until it makes sense. If you pick up email quickly and want to move into Word sooner, the pace shifts. If you have a disability that affects how you process information, how you use input devices, or how long you can sustain focus in a session, your instructor adapts the approach rather than asking you to adapt to a fixed format.

The curriculum is the same 48 hours of content for every student. The difference is that none of it moves past you before you are ready, and none of it is wasted on material you have already understood.

What You Will Learn

What you will learn in basic digital literacy certificate

The curriculum covers the foundational digital skills that employers list as requirements for entry-level office, administrative, customer service, and support roles. The program is structured to build confidence progressively, starting with the most basic interactions (turning on a computer, navigating the desktop, understanding what a file is) and building toward workplace productivity tools that students will use in their first job.

Download the Program Guide for the full curriculum breakdown.

Curriculum Overview

Students build practical digital skills that are required in most entry-level office and technology-supported roles, including:

Computer Fundamentals Basic computer terminology and navigation, understanding hardware components, using a mouse and keyboard effectively, creating and managing files and folders, and working with common computer commands including Save, Save As, Print, Open, Rename, Copy, Paste, and Delete.

Internet and Email Web browser navigation, using search engines effectively, evaluating online information, creating and managing an email account, composing professional messages, managing an inbox, and understanding email etiquette for workplace communication.

Video Conferencing Setting up and using Zoom and similar video conferencing tools, managing audio and video settings, screen sharing, and participating in virtual meetings professionally.

Microsoft Word Creating, editing, formatting, saving, and printing documents. Text formatting, paragraph alignment, inserting images, and producing basic professional documents including letters, memos, and resumes.

Microsoft Excel Spreadsheet basics: entering data, basic formatting, simple formulas, and understanding how spreadsheets organize information. Producing basic reports and lists.

Microsoft PowerPoint Creating a simple presentation, adding text and images to slides, applying basic design themes, and delivering a presentation.

Microsoft Outlook Email management, composing and responding to messages, managing contacts, using the calendar to schedule appointments, and organizing tasks.

Google Workspace Introduction Overview of Google tools including Gmail, Google Drive, Google Docs, and Google Calendar. Understanding how cloud-based tools differ from desktop applications.

Capstone Project and Career Preparation Students complete a real-world administrative project that applies skills from across the entire program. The project is reviewed by your instructor. The program concludes with individualized career coaching, resume development, LinkedIn basics, and job search guidance.

    Who This Program Is For

    basic digital literacy certificate who this program is for

    This program is designed for adults who need to build or rebuild foundational computer skills. That includes people entering the workforce for the first time, people re-entering the workforce after an extended absence, people with disabilities who are working toward employment, and adults who have been working in roles that did not require computer skills and are now finding that every job posting expects them.

    No prior technology experience is required. The program starts from the beginning and assumes nothing. If you can get to a Zoom session (and the tech support team will help you if that is where you need to start), you can do this program.

    The Blueprint program is also an effective first step for students who plan to pursue further technical training. Graduates who complete this program and want to continue developing their skills can move into DWC’s Business Administration Certificate, which builds directly on the Microsoft Office foundations established here.

    Individualized Instruction and Accommodations

    The one-on-one format of this program allows instruction to be adapted to each student’s individual learning needs. Accommodations can be provided for students with physical, cognitive, sensory, or learning disabilities. DWC’s team works directly with students and with referring agencies (including DVR counselors) to understand what accommodations are needed and to ensure the learning environment is supportive and accessible.

    If you have specific accessibility needs, discuss them with the admissions team during enrollment. The earlier DWC knows what you need, the better the team can prepare.

    Career Outcomes and Salary Data

    The Blueprint program prepares students for entry-level roles that require basic digital literacy: office clerk, receptionist, data entry clerk, customer service representative, administrative aide, and other positions where computer use, email, and document management are part of daily work. The Bureau of Labor Statistics projects approximately 282,400 openings per year for general office clerks through 2034, and the broader office and administrative support category projects roughly 2 million openings per year across all roles.

    For many Blueprint graduates, the most important outcome is not a specific job title but the removal of a barrier. The inability to use a computer confidently is a barrier to employment, a barrier to further training, and a barrier to participation in an increasingly digital world. This program removes it. What comes next depends on the student: some move into employment immediately, some continue into DWC’s Business Administration or other certificate programs, and some use their new skills to support a job search that was not possible before.

    Why DWC Trains Differently

    Why DWC trains differently for basic digital literacy certificate

    Most digital literacy training is delivered in group workshops or community center labs with volunteers as instructors. Those programs serve a purpose, but they are not private, they are not paced to the individual, and they do not lead to a recognized credential.

    DWC’s Blueprint program is private, live instruction with a professional instructor. Every session is focused on your specific progress, your questions, and your pace. If you are working with a DVR counselor, DWC coordinates directly with them so the communication between your support team and your training program is seamless. Student support, tech support, career coaching, and access to DWC’s micro-internship network through Parker Dewey are all included for every student at no additional cost.

    Support Every Step of the Way

    Guidance from pre-enrollment to graduation

    Admissions Advisors

    From pre-enrollment through your first day, talk to our advisors to learn all the important details about your program

    Mentoring

    Instructors are here to be your mentor before, during & after class.  Working with an expert as a mentor will help you become industry-ready.

    Student Support

    Our dedicated student affairs manager will be there to help you get your accounts setup, assess your technology, download the proper files and more.

    Career Coaching

    Meet with a career coach to review your updated resume, portfolio & LinkedIn profile, as well as job search and interview techniques.

    Tech Support

    While in your program, if you are stuck and need help you can reach out to our tech support for guidance.  Whether through Slack, email or phone.

    Internships & Alumni

    Sign up for our micro-internship network and explore new opportunities. Our alumni network is also available to all students.

    Paying for the Blueprint Program

    paying for the blueprint program

    The Blueprint Basic Digital Literacy Certificate is eligible for workforce funding, scholarships, employer tuition assistance, and flexible financing. Expand any section below to learn how to fund your program.

    DVR Funding

    The Blueprint Basic Digital Literacy Certificate is eligible for funding through the Division of Vocational Rehabilitation (DVR). DVR provides training funding for individuals with documented disabilities who are working toward employment. DVR services are available in every state through state-run vocational rehabilitation agencies.

    The Blueprint program is designed for exactly the population that DVR serves: adults who need to build or rebuild foundational computer skills as a step toward employment. The private one-on-one instruction format means every session is adapted to the student’s individual learning needs, pace, and comfort level. Accommodations can be provided for physical, cognitive, sensory, or learning disabilities. If you need shorter sessions, more time on specific topics, or a different approach to how information is presented, your instructor adjusts. You are not asked to keep up with a group or fit into a format that was not designed for you.

    DWC’s admissions team has experience working with DVR offices across multiple states and handles every step of the coordination process: enrollment documentation, scheduling, progress reporting throughout the program, and credential verification upon completion. DWC communicates directly with your DVR counselor so you do not have to manage the process between your training provider and your support team.

    How it works:

    Your DVR counselor identifies the Blueprint program as part of your Individual Plan for Employment (IPE), contacts DWC to initiate enrollment and confirm funding, and DWC coordinates scheduling and provides regular progress updates throughout the program. The admissions team provides your counselor with the program description, learning objectives, tuition costs, credential documentation, and outcomes data as part of the standard enrollment process.

    If you think you may be eligible for DVR services but do not yet have a counselor, contact your state’s vocational rehabilitation agency to begin the intake process. Eligibility is based on having a documented disability that creates a barrier to employment. DWC can provide program information to support your application.

    WIOA and Workforce Funding

    The Blueprint Basic Digital Literacy Certificate is also eligible for WIOA (Workforce Innovation and Opportunity Act) funding, which is a federal workforce development program administered through local American Job Centers. WIOA can cover part or all of tuition for eligible individuals who are unemployed, underemployed, or seeking to change careers.

    Digital literacy is a foundational workforce requirement. Nearly every job posting in every industry expects basic computer proficiency, email communication, and familiarity with common office tools. For adults who do not yet have those skills, the inability to use a computer is a barrier to employment that WIOA is designed to help remove. At $4,495 for 48 hours of private live instruction, this program sits within the typical WIOA individual training account range.

    Your local American Job Center determines your eligibility based on your employment status and income level. If approved, your case manager authorizes funding through an Individual Training Account (ITA). DWC is listed as an eligible training provider and works directly with case managers to provide everything they need to process a funding request.

    DWC prepares a complete documentation package for every WIOA-funded student, including the program description and learning objectives, tuition and itemized costs, the program schedule and duration, credential documentation for the DPOS professional certificate, labor market alignment data, and student performance and completion outcomes data. Because this is private instruction, the schedule is set after enrollment based on the student’s availability. The admissions team can provide the case manager with an estimated start date and completion timeline during the approval process. If your case manager has documentation requirements beyond this standard package, the admissions team will work with them directly.

    DWC is approved to operate and enroll students in Colorado, Utah, Oregon, Indiana, Iowa, and Illinois. Students from other states are welcome to enroll. If your state is not listed, contact the admissions team to discuss eligibility and funding options in your area.

    Not sure if you qualify? Contact your local American Job Center to start the eligibility process, or contact DWC’s admissions team and we can help you identify the right workforce resources for your situation.

    Scholarships

    DWC awards scholarships to eligible students through the following programs. Scholarship availability is limited for private instruction programs. Contact the admissions team for current availability.

    The Tech Skills Scholarship is for unemployed individuals who are returning to the workforce and need financial support to complete their training. Scholarship amounts vary and are determined on a case-by-case basis.

    The Women in Tech Scholarship is for women pursuing careers in technology, design, IT, data analytics, or other technical fields. Digital literacy is the foundation for every technology career path, and this scholarship is designed to support women taking the first step toward building the computer skills that today’s workforce requires.

    The Next Mission Scholarship is for eligible U.S. veterans and qualifying active-duty service members within 180 days of separation. The Next Mission Scholarship provides 80% off standard tuition on this program. For the Blueprint Basic Digital Literacy Certificate, that means a qualifying veteran pays $899 instead of $4,495. At this amount, the remaining balance can typically be paid directly in two or three installments rather than requiring financing. Eligibility requires verified veteran status (DD-214 or equivalent), individual annual income between $30,000 and $75,000, and separation within the past 7 years. Veterans with income below $30,000 may qualify for fully funded training through WIOA or VA Vocational Rehabilitation (Chapter 31) at no out-of-pocket cost. Veterans with income above $75,000 qualify for the Community Heroes Discount of 40% off standard tuition. See if you qualify or visit the Next Mission Scholarship page for full details, eligibility criteria, and required documentation.

    To inquire about current scholarship availability for this program, contact the admissions team or visit the financial aid page.

    Employer Tuition Assistance

    Many employers offer professional development budgets, tuition reimbursement programs, or workforce training stipends that can be applied to DWC certificate programs. If you are currently employed and your employer supports professional development, the Blueprint Basic Digital Literacy Certificate may be partially or fully covered by your company’s existing benefits.

    This program is relevant for employers who have team members in warehouse, manufacturing, maintenance, customer service, or field roles who are being asked to use computers, tablets, email, or digital scheduling tools for the first time. As workplaces become more technology-dependent, employees who were hired for non-computer roles are increasingly expected to interact with digital systems. This program gives those employees the foundational skills to use email professionally, manage files and documents, work with basic Microsoft Office applications, and participate in video meetings. For the employer, that means fewer errors, less dependence on other staff to handle digital tasks, and a team member who can participate fully in the organization’s technology environment.

    If you are not sure how to approach the conversation, DWC has a step-by-step guide on how to ask your employer to pay for professional development that includes talking points, email templates, and tips on framing the request as a business investment. DWC can also provide a program summary document with the curriculum overview, credential outcomes, and a clear explanation of how the training benefits your employer. Contact the admissions team to request this document.

    Financing

    For students paying out of pocket, DWC partners with Climb Credit for student-friendly tuition financing. Climb Credit offers fixed monthly payments with terms up to 36 months, 0% interest payment plan options (subject to credit approval), no prepayment penalties, and an online application with fast approval.

    For the Blueprint Basic Digital Literacy Certificate at $4,495, monthly payments through Climb Credit can be as low as approximately $125 per month. Apply through Climb Credit to see your personalized options, or visit the financial aid page for more details.

    No paid software is required for this program. All tools used in the curriculum are either free, browser-based, or provided by DWC. Tuition is your only program cost.

    Graduates who complete the Blueprint program and want to continue building their skills can advance into DWC’s Business Administration Certificate, which builds directly on the Microsoft Office foundations established in this program. Funding for the Business Administration Certificate can be arranged separately through the same WIOA, DVR, or financing options described above.

    DWC also accepts direct payment by credit card or bank transfer. Contact the admissions team to discuss payment options.

    Frequently Asked Questions

    The Blueprint Basic Digital Literacy Certificate at Digital Workshop Center is a one-on-one training program designed to help individuals build foundational computer skills and confidence. The program is frequently attended by students working with the Division of Vocational Rehabilitation and others entering the workforce for the first time. Below are answers to the most common questions about program length, delivery format, accommodations, and career preparation.

    Do I need any prior computer experience?

    No. This program starts from the very beginning and assumes no prior technology experience. If you can get to a Zoom session, you can start this program. If getting to a Zoom session is itself the first challenge, DWC’s tech support team can help you set up before your first session.

    How does DVR funding work for this program?

    If you are working with a Division of Vocational Rehabilitation counselor, the process typically works like this: your counselor identifies the Blueprint program as part of your Individual Plan for Employment (IPE), contacts DWC to initiate enrollment and confirm funding, and DWC coordinates scheduling and provides progress updates throughout the program. DWC’s admissions team has experience working with DVR offices across multiple states and can provide all documentation your counselor needs, including program descriptions, learning objectives, tuition costs, credential documentation, and outcomes data.

    What if I do not have a DVR counselor yet?

    If you think you may be eligible for DVR services but have not yet been connected to a counselor, contact your state’s Division of Vocational Rehabilitation to begin the intake process. DVR eligibility is based on having a documented disability that creates a barrier to employment. Once you have a counselor, they can work with DWC to determine whether this program fits your employment plan. DWC can provide program information to support your application.

    Is this program eligible for WIOA funding?

    Yes. The Blueprint Basic Digital Literacy Certificate is eligible for WIOA (Workforce Innovation and Opportunity Act) funding through local American Job Centers. WIOA eligibility is determined individually based on employment status and income level. DWC provides full documentation for case managers. State-specific guidance is available for Colorado, Utah, Oregon, Indiana, Iowa, and Illinois.

    Can accommodations be made for disabilities?

    Yes. The private one-on-one format of this program allows instruction to be adapted to each student’s individual needs. Accommodations can be provided for physical, cognitive, sensory, or learning disabilities. DWC works directly with students and referring agencies to ensure accessibility. Discuss your needs with the admissions team during enrollment so the appropriate accommodations are in place before your first session.

    When can I start?

    Scheduling is coordinated privately after enrollment is confirmed. You work with the admissions team and your instructor to choose session days and times that fit your availability. Daytime and evening options are available. If your enrollment is being funded through DVR or WIOA, scheduling is coordinated after funding approval is confirmed.

    How long does the program take?

    The program is 48 total hours of private live instruction, delivered in two sessions per week at two hours per session for four hours of instruction per week. At that pace, most students complete the program in approximately four months. Because this is private instruction, the pace can adjust if you need more time on certain topics. Students should plan for one to two hours per week of practice outside of sessions.

    What can I do after I complete this program?

    Graduates are prepared for entry-level office, administrative, customer service, and support roles that require basic digital literacy. Many students also use this program as a stepping stone to further training. DWC’s Business Administration Certificate builds directly on the Microsoft Office foundations established in the Blueprint program and is a natural next step for graduates who want to continue developing their skills. Career coaching is included for all students and covers resume development, job search strategy, and interview preparation.

    Take the First Step with Digital Literacy

    The Blueprint program is private instruction with flexible scheduling. There is no cohort to wait for.

    If you are working with a DVR counselor, they can contact DWC directly to start the enrollment process. If you are exploring this program on your own, request program information and an admissions advisor will follow up within one business day. You can also attend a free info session to meet an instructor and ask questions before committing.

    If funding is your first priority, visit the financial aid page or contact the admissions team directly. Most Blueprint students complete the program at no out-of-pocket cost through DVR or workforce agency funding.