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Terms and Conditions

The following information pertains to policies and procedures of the Digital Workshop Center (DWC) and is approved and regulated by the Colorado Department of Higher Education, Private Occupational School Board. The DWC requests that every student read and abide by the following terms and conditions.

It is your responsibility to be familiar with these policies. Unless otherwise specified, this policy applies to all classes, Certification programs and workshops offered through the Digital Workshop Center.  The Digital Workshop Center reserves the right to change policies and procedures without notification.


The DWC is located at 324 Remington Street, Suite 130, Fort Collins, CO 80524. Our classrooms are furnished with student desktop and/or laptop computers with all applicable software, multimedia and audiovisual equipment, whiteboard, pens, highlighters, post-it notes, professional textbook or reference packet, and other support materials.


The Digital Workshop Center (DWC) is a non-accredited, private vocational training center. We are here to help you with all of your computer training needs and provide skills training on a wide variety of subjects. None of our classes are equivalent to college credits or approved by any institution. We do not provide career counseling of any kind. Our classes are open to the entire public and we do not limit students based on age, race, occupation, or gender.


We strive to ensure that every student receives the training they need to be successful in our classroom and beyond.  It is the responsibility of each student to read the description of your registered class and ensure that the class is appropriate for your skill level and training needs.  After the start of any class, no refund, cancellation, or transfer is allowed.

Please note:

  1. Instructors, class times, and class dates are subject to change.
  2. Students not accepted to the DWC are entitled to all monies paid.
  3. The policy for granting credit for previous training shall not impact the refund policy.


We make decisions on our classes based on enrollment, and we need a final count of students to be able to make these important decisions.  If you would like to cancel or transfer a class, you must send your request in a written notice via email to info@digitalworkshopcenter.com or fill out the ‘Request Cancellation’ form available under ‘My Account’.


One week (or greater than 7 calendar days) prior to the first day/time of class is the free cancellation / transfer period in which you may cancel or transfer courses without penalty and receive a full refund of registration and course fees.

Registration refunds for cancellations received after the free cancellation / transfer period are dependent upon the duration of the class and the effective drop date. All applicable refunds will be made within 30 days from the date of cancellation. The effective cancellation date is the day the DWC receives your request.

Nonattendance does not constitute a cancellation.

Note: A calendar week starts on Monday and ends on Sunday.



Within 7 calendar days of the course date/time, cancelling for a refund or transferring your registration is allowed.  Once your request has been approved, we will either transfer your registration to a class/workshop of equivalent value, provide you with a credit on file to be used within one year towards any future class(es), or refund your payment minus a 15% processing fee.

All applicable refunds will be made within 30 days from the date of cancellation. The effective cancellation date is the day the DWC receives your request.


Due to the minimum enrollment requirements that we follow in order to hold our classes, any cancellation or transfer request received less than 2 days (48 hours) from the class start date/time will not be accepted.  No transfers, refunds, or credits will be provided.

The Digital Workshop Center reserves the right to cancel a reservation if full payment has not been received by 3 days before a workshop begins. Our limit of liability is to return all monies paid to the Digital Workshop Center.

There are no exceptions to our Cancellation / Transfer Fee Policy. This policy is in effect as of October 1, 2014.

Why is there a cancellation or re-scheduling fee? Why can’t I re-schedule within 48 hours?

Our classes are subject to run based on the minimum number of students for a given class. If the DWC needs to cancel or re-schedule the class, we need at least 2 business days notice so we can alert the other students, instructor, and administrative personnel. We also strive to provide an interactive classroom experience, and we cannot do this if there is not a minimum number of students due to late or last-minute cancellations.

When do I receive my refund?

All applicable refunds will be made within 30 days from the date of cancellation. Credit card refunds require up to seven business days; check refunds may take up to two weeks and will be mailed to the address on file. Existing balances will be paid prior to issuing a refund.


If course enrollment at the Digital Workshop Center does not meet our minimum requirement of students, the class may be cancelled or re-scheduled. Participants will be notified prior to the start of scheduled course, typically with at least 2 days (48 hours) of advance notice.

Following our goals of limiting the number of cancellations and/or re-schedules, students may be notified as late as the day before a scheduled class. In the event of a DWC cancellation, a full refund will be available, or the paid balance may be applied toward another upcoming class at the DWC. We never want to cancel a class, but, unfortunately, it does happen.

Students will receive a full refund of monies paid if the school discontinues a certification program or standalone class, except that this provision shall not apply in the event the DWC ceases operation.

All applicable refunds will be made within 30 days from the date of cancellation. The effective cancellation date is the day the DWC receives your request.


A student has the option for one (1) free retake of an eligible, public course (when indicated) taken at the Digital Workshop Center.  This retake registration is non-transferable, and no textbooks are provided.  Students must bring their original textbooks to the retake course.

A retake is only available for students who attended the originally scheduled class. If you do not attend your scheduled class, you are not eligible for a retake.  Other important notes about your class re-take options:

  • A retake class has no redeemable value and is not eligible for a refund of any kind.
  • If a student is registered for a class as a retake student and the class is cancelled for any reason, DWC will allow the student to register as a retake for a different class until the retake bonus has been satisfied. Classes must meet minimum enrollment numbers of registered students in order to run.
  • In the event that a class has reached the maximum number of students, a retake student may be placed on a wait list and will be notified of their class status immediately.

Why can’t I use my retake if I missed the class?

The DWC offers a free retake to students as an opportunity to brush up on the skills they learned in a previously completed class. It is not  an alternative for attendance in the case of a student schedule conflict. As mentioned above, we strive to provide an interactive classroom experience and we cannot do this if there is not a minimum number of students due to late or last-minute cancellations.


The Digital Workshop Center, LLC does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you’ve requested, when we have your permission. We have physical, electronic, and procedural safeguards that protect personal information about you that may be stored in our records.


Postponement of a starting date, whether at the request of the school or the student, requires a written agreement signed by the student and the school.  The agreement must set forth:

  1. Whether the postponement is for the convenience of the school or the student, and;
  2. A deadline for the new start date, beyond which the start date will not be postponed.

If the course is not commenced, or the student fails to attend by the new start date set forth in the agreement, the student will be entitled to an appropriate refund of prepaid tuition and fees within 30 days of the deadline of the new start date set forth in the agreement, determined in accordance with the school’s refund policy and all applicable laws and rules concerning the Private Occupational Education Act of 1981.


Should a student have a grievance/complaint, please submit the issue via email to info@digitalworkshopcenter.com. Attempting to resolve a grievance with the DWC first is strongly encouraged. Student complaints may be brought to the attention of the Division of Private Occupational Schools online at http://highered.colorado.gov/dpos, (303)862-3001. There is a two-year statute of limitations for the Division to take action on a student complaint (from student’s last day of attendance).


All Digital Workshop Center community members have read the guidelines listed here and agree to the Terms of Use attached as Addendum A. Each member is required to print and sign a copy of the membership agreement.

Click here to read the membership agreement PDF