Digital Workshop Center

Process Improvement and Operational Excellence

Lead continuous improvement efforts that strengthen operations, service delivery, and results.

Hands-On Training Taught by Experts

Live, Online, Instructor-Led

Skills you can use immediately

This course includes

  • Live instructor led workshop delivered in two 4-hour sessions
  • Applied process analysis and improvement exercises
  • Operational scenarios focused on efficiency and service delivery
  • Frameworks for continuous improvement and operational excellence
  • Digital learning materials and take home resources

Process Improvement and Operational Excellence is a leadership development workshop designed for supervisors and operations managers responsible for improving how work gets done. This instructor led training focuses on practical leadership approaches to analyzing workflows, identifying inefficiencies, and guiding improvement efforts while operating within organizational policies, regulations, and resource constraints.

Through applied exercises and realistic operational scenarios, participants engage in process analysis, collaborative problem solving, and structured improvement planning. The workshop emphasizes involving staff in improvement efforts, implementing change responsibly, and sustaining performance gains over time. Participants leave with practical strategies they can apply immediately to improve consistency, efficiency, and mission outcomes across their operations.

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Workforce Development Classes
IT Support Specialist
Financial Aid Vocational Rehabilitation Grant
Digital Literacy Training

What You’ll Learn at a Glance

  • Identify inefficiencies and improvement opportunities in operational processes
  • Analyze workflows to support better outcomes
  • Lead staff involvement in improvement initiatives
  • Implement changes responsibly and sustainably
  • Monitor and sustain performance improvements over time

Digital Marketing Certificate
Workforce Development Training
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Tuition Information

Frequently Asked Questions

What is workforce development training at Digital Workshop Center?

Workforce development training at Digital Workshop Center focuses on building practical, job-ready skills that support employment, career advancement, and economic mobility. Programs are designed to align with real workforce needs, employer expectations, and industry-recognized skills.

Who is workforce development training designed for?

Our workforce development programs serve:

  • Adult learners seeking new skills, upskilling, or career transitions
  • Dislocated or underemployed workers
  • Job seekers supported by workforce agencies
  • Employers and teams needing targeted skill development
  • Government, nonprofit, and community-based organizations

Training is designed for adults with varied educational and professional backgrounds.

What types of skills are taught in workforce development programs?

Programs focus on in-demand, transferable skills including:

  • Digital and technical skills
  • Creative and visual communication skills
  • Professional and workplace skills
  • Technology fundamentals and emerging tools
  • Industry-aligned software and workflows

All training emphasizes practical application and real-world relevance.

Does Digital Workshop Center work with workforce agencies and grant-funded programs?

Yes. Digital Workshop Center has extensive experience partnering with workforce agencies, government entities, nonprofits, and employers to deliver grant-funded and publicly supported training programs. This includes programs supported by WIOA, vocational rehabilitation, and other workforce initiatives.

In addition, DWC has extensive experience designing custom training for Skills Advance and UpSkill grants.

What experience does Digital Workshop Center have in workforce development?

Digital Workshop Center has over two decades of experience delivering professional and workforce training nationwide. Since 2006, we specialize in adult education, career-focused learning, and programs designed to meet workforce performance goals, participant outcomes, and reporting requirements.

How is workforce development training delivered?

Training is delivered online with live, instructor-led sessions, allowing participants to engage in real time, ask questions, and build skills in a structured, supportive environment. Programs can be customized to meet the needs of specific audiences or funding requirements.

Can workforce development training be customized?

Yes. Workforce development programs can be tailored based on:

  • Target audience skill levels
  • Industry or employer needs
  • Grant or funding requirements
  • Program length and intensity
  • Reporting and outcome metrics

Custom training ensures alignment with organizational goals and participant success.

How does Digital Workshop Center support adult learners?

Programs are designed specifically for adult learners, with:

  • Clear learning pathways
  • Practical, hands-on instruction
  • Experienced instructors
  • Flexible delivery models
  • Supportive guidance throughout the program

The focus is on skill confidence, employability, and long-term career growth.

What outcomes can participants expect from workforce development training?

Participants gain:

  • Job-ready, relevant skills
  • Increased confidence using workplace tools and technologies
  • Skills that support employment, advancement, or reskilling
  • Training aligned with employer and workforce expectations

Outcomes vary by program and are aligned to workforce and funding goals.

How can organizations get started with workforce development training?

Organizations and agencies can connect with Digital Workshop Center to discuss training needs, funding requirements, timelines, and target audiences. Programs can be delivered as off-the-shelf offerings or fully customized solutions.

Prerequisites

There are no prerequisites for this workshop. It is appropriate for leaders with operational or supervisory responsibilities.

Tuition

Price may vary based on group size.

$495/student

Group and organizational pricing options available

This course includes

  • Live instructor led workshop delivered in two 4-hour sessions
  • Applied process analysis and improvement exercises
  • Operational scenarios focused on efficiency and service delivery
  • Frameworks for continuous improvement and operational excellence
  • Digital learning materials and take home resources

Why Training at DWC?

Since 2006, Digital Workshop Center has customized training for a wide variety of skill level, training goals, group size & more.

Benefits of DWC training include:

  • Custom private and group training options
  • Tailored lessons and labs for real-world skiils application
  • Support and mentoring every step of the way

Talk to our Admissions Team about your training needs & group size, and they can provide a pricing quote.

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Digital Workshop Center
Based on 109 reviews
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Rhonda R.
I have really appreciated working with Ally to get things lined up and enrolled into the digital blueprint program, The process was easier than i thought it would be and there is support at every turn. I love how taylored this introductory first class is, I feel confident that i will finnish with what i need to know to move forward in a good way.
Jamal S.
The help we received from DWC was beyond professional. It was a personalized experience that facilitated the seamless collaboration in designing and launching our website. I couldn't have asked for better support. All the questions I asked as a novice were answered. I will continue to utilize DWC as a support service for all my future needs.
Gia A.
Ernest J.
Great experience on my way to my frist certificate program
Adrianne S.
I took the Introduction to UX Design course. I learned so much and gained proficiency in Adobe Illustrator a program that has plagued me throughout my career. I would definitely recommend DWC to anyone looking to break into UX design or even get a refresher in Adobe or figma.
Ken H.
I have not started any classes yet. I do like the manner of follow-up, support and assistance they have provided in the onboarding process to start classes. I look forward to learning more about Digital Marketing
Jessica R.
I did the UX Design course with Digital Workshop Center from Oct 2023 to Feb 2024. It was a fun and engaging experience. I learned a lot and I look forward to using the experience I’ve learned to future jobs. I took the course from Italy and even though the hours were night/early morning for me, it worked because I have small children. Also my instructor was understanding of the time difference for me. I enjoyed this class and would recommend it to anyone considering it. Especially military spouses or veterans using the VA Benefits.
Andi H.
I took part in the Digital Marketing, Graphic Design, and UX Design certificate programs. The programs are pass/fail weighted mostly in participation. Which takes a lot of pressure off students so they can focus on learning, creating, and fine-tuning their new skills. Or, that’s how I felt. The online class environment was also really helpful in that regard. The instructors were all supportive and seemed genuinely invested in our success. They also offer career coaching sessions which can be really helpful. It’s been my experience that these classes are mainly targeted for beginners. Regardless, there's always things to be learned as each instructor and student has their own approach to creativity and problem solving. Mainly these courses helped me to better conceptualize my ideas and professional goals which was the most beneficial. All in all - all good things!
Grace
Great experience learning data science. Live sessions were intense but meaningful. No second was wasted. Mentally you have to prepare for how challenging the Data Science cert is
Brian H.
I definitely recommend their Photoshop classes. Kevin H. Is a great instructor. Knowledgeable and takes whatever time he needs to according to every single students needs. Veterans should def take this if they plan to use Photoshop for anything at all that might make you some money.
Matthew F.
I just finished the Video Design course with DWC and feel safe to recommend any course they offer because each instructor I had was at the top of their field and very very professional. The assignments involved real-world working projects that could be used in your portfolio and the informaiton provided was exactly what was needed to learn or enhance your skills. Every staff member that I worked with were extremely professional, helpful, and friendly. DWC is highly recommended.
Luis C. Z.
Excellent resources, generous opportunity, and high quality instruction.
Dart L.
The best experience I have ever had leasing office space, hands down. Everything was quite efficient and all my questions were answered. Less than 24 hours elapsed from a personal tour to executed lease. Thank you! Now I can't wait to take a class or two to continue to grow some of my tech skills.
Kim B.
Betsy was a wonderful teacher capable of answering all my questions within the limits of Level 1 Access, I look forward to the next level class and would request this instructor again.
Robert H.
Easy to contact and enroll in courses. I found they have a course that I need to further my career, contacted them and enrolled in said course in less than two weeks.
Jamilah R.
I've had a positive experience with DWC so far. Liz has been very helpful in providing me all the of the necessary documents to get enrolled. I'm looking forward to learning a lot from my courses this semester.
Curt E.
Due to my wife's ongoing medical needs that keep growing, I had to go back to work to be able to pay the bills. I needed a skill I can do at home. I love flying drones, but I was not so good at making videos. I now believe I will go to the front of the class if I apply myself and learn how to create great eye-catching videos. I am very grateful for getting a veteran scholarship and I am eager to get started.
Alisha J.
I'm happy to say I just completed 2 certifications with DWC: Digital Marketing and Advanced Graphic Design. I needed to update my existing design skills to become more competitive in the job market. These classes certainly delivered!
Shout out to Jake VanNewkirk and Alan Peters who were a couple of my favorite instructors. The staff at DWC, specifically Liz and Ally, were incredibly helpful in coordinating with my workforce center rep to get me through debt-free with a WIOA grant and the Women in Tech scholarship!
So grateful for this incredibly valuable opportunity!
Juliette R.
I've taken a few courses with DWC, and I'm regularly checking the site to see what else piques my interest. The organization is well organized (shout out to Liz!) and the support for making sure students have the access to materials and tech support make this kind of study really inclusive.
Ashley S.
Easy to follow, personable instructor. Doesn't take too much time to complete. Intermediate wasn't as challenging as I had hoped for but then again maybe I don't know my skill level LOL
Rosemary R.
I am very excited to be involved with Digital Workshop Center!! I am excited and grateful to learn and grow and have it be with such nice people and professional, too!! Thank you to Liz and everyone else!!
toleshu K.
I personally like this digital workshop because it is affordable, arranges payment plan, and easily attending from home. I am a single mom watching after my kids at home. thus this workshop gives me the opportunity to be able to reach my dream by participating in this program. great for busy Moms!!
Yaffa
Impressed with the efficiency and responsiveness of the staff. After weeks of contemplating which school and program I should go with, I decided on this center because they made the process much easier and were able to answer all of the questions I had in a timely manner.
Lori H.
I am very impressed with the patience and experience of the teacher. She was very supportive and affirming of my final level of skill.
Ricardo T.
Digital Workshop Center and it's instructor's (Betsy L. Are/Were Amazing they make there range of courses very friendly and easy to follow along as well as the hands on experience. For those needing a refresher or are unsure or afraid to reach out to Digital Workshop Center for help I strongly recommend that you take that leap of faith I promise you will not regret it. I came in unsure, and confused. I left the courses I took feeling very confident, and with better understanding of all I had learned and was taught with working with Digital Workshop Center. another great life decision I made Rick T.
Joe
I am new to the school, and so far I am very impressed with the process. The staff has been very helpful. Great communication and professionalism. I am taking the Digital Marketing course and I will update my review later. Thank you.
Stacey K.
I just enrolled in Digital Workshop Center after a recommendation for a program and grant from my WIOA workforce specialist. The Center Manager, Liz, is amazing to work with and was able to get me into a program starting in as little as two weeks! Very impressed with the speed and efficiency of the entire school and look forward to starting my classes soon.
Audrey C.
Application process was a little different but, was able to get enrolled and approved for assistance. My academic advisor was very helpful and resourceful in my behalf to assist me with seeking higher education.
Andy M.
I have worked with Adobe Suite since 2008. Here I have learned BRAND NEW Techniques and became more verse with other programs in The Creative Cloud that I ABSOLUTELY LOVE and put me so much more ahead of the competition. I learned a WHOLE NEW set of skills I didn't have prior. Thank you guys!!! I proudly achieved my Certificate from DWC!!!! Thank you!
Bryan H.
I am new to the school, and so far I am very impressed. The staff are fantastic to work with, and are very knowledgeable . I am taking the Digital Marketing course, and the instructor is outstanding. The information is current, and useful. I will take more classes because you get exactly what you pay for, no fluff, and no unnecessary filler classes. You learn from very experienced instructors that have real time experience and use the most current information . Thank you.
Qadir B.
I found I needed to refresh several of my skills in applications that have evolved since I first learned them.
Andrea C.
Over the years, I've taken dozens of one-off classes, attended various Lunch-and-Learns, and sought out and completed two different certification programs at the Digital Workshop Center.

In that time, I've watched the institution grow and florish, and continuously strive to provide quality education and professional development to those who've sought it. I've never been disappointed with my investment—each time I complete a class or certification, I depart feeling confident in my abilities to put my learnings to good use and eager to return for another course.

I always look forward to seeing Liz's and Stu's friendly faces; their professionalism, guidance and communication is excellent. They are always eager to assist you, whatever your level or expertise and goals.
Lora W.
The instructors are professional and knowledgeable about the courses they are teaching. They are also very patient with those who have no prior knowledge of the subjects. I’m in the certificate program and new to web development and am surprised at how in-depth the classes are. There are no cutting corners or skimming the subjects. They dive well into the subjects and cover a lot of material.
Cody S.
Just finished up a great course on Microsoft Excel. The Instructor was incredibly knowledgeable and patient with all of his students. i walked away with a new appreciation and great insight for the time tested software that will help me "excel" in my career. Thanks Stu Crair and the Digital Workshop Center.
Steve M.
I built some modern custom planters and dividers for the DWC designed in house. The crew was easy to work for and the staff was super professional. I really enjoyed working in the space. The place is clean, modern, useful, and I met several new friends and increased my network of business contacts. Worth a drop in to see for yourself.
Lindsay N.
Digital Workshop led a great advanced excel course for my company. The instructor was knowledgable, and made class entertaining. Definitely worth the time spent!
Juan Lewis I.
What a productive class. Valuable knowledge taught in an engaging, easy to follow way. Fast or slow, what made it great was that whatever your pace, your skills were usable immediately. I always left with some new skill to improve my work, some alternate method to try, something tangible and demonstrable to show for the time. I have to assume that whatever the subject, they probably steer all their students this way.
Nina M.
Very happy with our customized social media marketing training. Would recommend them and would take more courses with them.
michael W.
Great intro class for graphic design. Instructor has a great amount of experience and very good at communicating his experience. Look forward to taking more classes with the Digital Workshop Center.
Amanda V.
Great class feel more confident in using quick books software. Excited to take more classes in the future
Chris N.
I took photoshop classes from Jake at Digital Workshop Center. Classes were great and I learned a lot. I will definitely continue to use them to learn more skills and have already booked my digital marketing classes. Great space for businesses to send employees to learn new skills.
Carmelo M.
I use Digital Workshop Center as a co-working space and I've taken a few classes here. I loved learning in person and felt comfortable in their space. Their classes are very personal and you get great instructors.

The co-working space is nice and price can't be beat! Staff is very friendly and everyone is respectful.
Sue M.
I have taken six classes at Digital Workshop Center. Each class has been fun and interactive. The instructors are very knowledgeable and enjoy teaching computer skills to students. The classroom space is very comfortable and the staff is friendly and considerate.
Wayne B.
The knowledge I gained form the Adwords course will help me earn more per click and even reduce my overall budget. Completely worth every penny. Hands on learning with expert assistance.