Going into fall, we are rolling out a couple new business training classes that have been seeing increased popularity and demand in the business community. Google Sheets and Google AdWords are now available as skills training classes for any sized business.read more
If you or a loved one is struggling to master technology, there are classes at the Digital Workshop Center that can help. Ask your doctor if DWC is right for you.read more
For many of us, the advent of the cloud has given us a convenient location to store files that we may need to access on the go. However, the cloud is much more than storing grocery lists and Christmas ideas on Dropbox and Evernote. The cloud has given businesses the means to access all of their data and workflow from anywhere, at anytime, from any Internet connection. While this may mean that you can never truly leave your work at work anymore, it has produced quantum leaps in employee collaboration, coordination, and productivity. This week, we will focus on the corporate giant that truly has small businesses in mind at all times, Google. Google is no longer just your favorite search engine – it should be your go-to destination for small business IT solutions. Gmail Many of you may already be familiar with Google’s fantastic webmail client, Gmail. However, if you are not also using it for your small business, you need to be. Gmail’s largest asset is that it functions in the cloud. This means that you do not have download or sync your messages to various locations. The inbox will look the same from any location that you access it from. Gmail’s defining difference is that it “threads” conversations. This means that emails with the same or similar subjects are grouped together. This allows the user to see all of the messages sent and received on a particular topic in one place. Every time a new message is received, Gmail “bumps” the entire thread to the top of the inbox, streamlining multi-party conversations by reducing the amount of time a user has to search in their mailbox for past messages. If you do have the need to search for an old email however, Gmail’s built in search browser does the trick nicely. It quickly searches the subject and body of any email that is still being stored on the cloud. Gmail also has some useful setting that may be of value for your business: Signature: Allows you to modify and store your email signature in the same manner Outlook would Forgotten Attachment Detector: Notifies you if you have mentioned an attachment in your email but did not add one. Undo Send: We’ve all sent emails to the wrong person or made a grievous typo that we wish we could take back. This feature gives a few additional seconds to take that email back. Google Docs, Sheets, and Slides While not as refined and stable as its big brother (Microsoft Office), Google’s own office suite of Google Docs, Sheets, and Slides does provide a viable (if not better) business alternative. What Google’s suite lacks in elegance, it makes up for with online storage, shareability, and collaboration options. In the world of small business, it is rarely possible for everyone to be present in the office at all times. With Google Docs, employees can collaborate real-time on a document anywhere that has an Internet connection. If you do not want everyone to have the ability to edit the document, you can set permissions that allow certain users to view and edit. You may also edit these settings to allow people outside of your office to view and edit if you wish to share with them. Calendar If you are like me, you can never turn down any tool that helps you stay organized. Google’s Calendar feature can do just that. In Google Calendar, you can set up sharing and permissions in which you can add other employee’s calendars to your own and they may do the same. This...read more
The cloud. Five years ago, the concept seemed far-fetched and insignificant. Who would want or need Internet data storage when we already had our nifty USB sticks? They held gigabytes of data while also providing a unique opportunity to accessorize.
With the innovation of smartphones and tablets, the need for USB memory solutions began to decline, and the cloud had its opening.read more
If your business has a website, it’s important to get it atop the results for search engines such as Google and Bing.
In fact, 94 percent of shoppers research a product online before making a web purchase, including to the Complete Shopper Intelligence Study. Shoppers overwhelmingly turn to search engines for information, with 61 percent of shoppers say they often or always use a search engine while researching a future online purchaseread more